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On the Record With
Jake Cartwright, President & CEO, TAG Aviation USA

TAG Aviation is on its way to another record year, and it has just launched its first official jet card.

"Times are good," says Jake Cartwright, president and CEO of TAG Aviation USA. "This year has definitely been a record year in all aspects of the business. Our numbers are up across the board."

TAG has added 18 airplanes to its managed fleet thus far this year, bringing the total to more than 100 in approximately 55 U.S. locations.

"That's the fully managed aircraft," Cartwright says. "The charter sales business is up about 35% from last year." TAG has added a charter sales office in Chicago to the list of existing ones in Teterboro, White Plains, Minneapolis, Houston, San Francisco and Orange County, Calif.

On the managed side, "We've seen a lot of people come from fractional," Cartwright says, noting that the fractional product is for all practical purposes a management product. "We're the prime management company in the United StatesÉ. We've been really successful in staying focused on what we do well"— which is presenting a service that "looks to the owners like their own flight department," he asserts.

Customers, Cartwright says, are finding that they like owning their own aircraft and having a consistent crew. They get autonomy without the hassle— what Cartwright calls "a turnkey outsourced flight department."

"We employ the pilots and we do everything else," Cartwright says. "We don't pool pilots."

Customers "are buying big airplanes, midsize and up, with an emphasis on up," he adds. TAG manages several smaller airplanes, including Pilatus turboprops, but has a decided emphasis on the luxury end. "Our product isn't set up for the little airplanes," Cartwright says.

Besides 18 new aircraft and the pilots and crews they require, TAG has quietly added a jet card to its array of services and is formally unveiling it here this week.

The TAG Aviation JetCard is available in increments of $100,000, $250,000 and $500,000. Even though hourly rates are substantially higher than straight charters, "They're simple and they're guaranteed," Cartwright says of the card concept. "I was a skeptic but I was totally proved wrong by the market," he concedes.

Cartwright predicts increased scrutiny of business aviation behind incidents like the (nonfatal) takeoff crash of a Challenger 600 in Teterboro on February 2. The FAA one month later ordered the operator, Fort Lauderdale's Platinum Jet Management, to cease operations, charging that Platinum lacked proper certification.

"The industry will be stronger for it," the former Marine Phantom and Eastern Airlines captain told Show News. "Raising the bar across the board is a good thing."                — Rich Piellisch

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