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On the Record With
August W. Henningsen, Chairman of the Executive Board, Lufthansa Technik

Lufthansa Technik's adoption of the VVIP A380 as its flagship underscores the growing importance of business aviation to the German airline's maintenance, repair and overhaul company.

Already the world's largest completion center for executive and VVIP aircraft— it accounts for about half of them—Lufthansa Technik is expanding into supporting aircraft in service, while reaching down to include in its plans smaller aircraft such as the Global Express.

Perhaps only three completion shops in the world can handle an A380, and Lufthansa Technik aims to win the first contract. "It makes [economic] sense for there to be perhaps just two centers for the VVIP A380; maybe only one," says chairman August Henningsen. "Our whole organization is already involved with the A380," he says, to support the aircraft when it enters service with Lufthansa, an early launch customer with 15 on order, plus 10 options.

This support, ranging from the Spairlines partnership on components and parts with Air France (which has 10 A380s on order,

plus four options) to Lufthansa Technik's engineering knowledge of the aircraft (it is involved in numerous Airbus development groups) is exactly what VVIP customers will require for their A380s, and what other completion shops will have a hard time to match.

From top-end innovation in the cabin to round-the-clock worldwide support, the A380 symbolizes what Lufthansa Technik is putting into place for all its VIP customers. Innovative cabin technology and new approaches to aircraft interior design (such as Project U) being promoted as best-of-the-best for the A380 are directly applicable to all large business aircraft, Henningsen points out. He wants some of that prestige to draw in enough BBJs, ACJs and widebody Boeings and Airbuses to keep his shops full.

Partly in response to customers operating Global-size aircraft in addition to their widebodies, Lufthansa Technik is making selective investments in completion, refurbishment and maintenance of "smaller" business jets. It has taken delivery in Hamburg of the first Challenger 850 (a version of the 50-passenger CRJ200 regional jet) for VIP completion, and will announce here at NBAA the participation of ExecuJet as it strengthens partnerships in its Berlin-based Lufthansa Bombardier Aircraft Services (LBAS) completion and overhaul shop for Bombardier and Learjet aircraft. Lufthansa Technik's appointment as the preferred completion center for the largest Challenger 850-and-up aircraft means it can invest to achieve economies of scale over the life of the program.

"We were very pleased to win that contract," says Henningsen. Deciding factors were cost, short downtime and quality, while giving Bombardier the chance to assess its capabilities for future programs. This is the first time a North American manufacturer has entrusted completions to an overseas center, he pointed out.

Expansion will be cautious and only in selective, strategic products, says Henningsen. "If you go for everything, the swings in the cycles are too big." In any case, Lufthansa Technik is sold out for completions for the rest of this year, and already "in good shape" through 2007, reflecting a pickup in sales of both Boeing BBJs and Airbus Corporate Jetliners. The shops currently have on the line two 747s, a BBJ, the first Challenger 850 and an A319, and another BBJ is on the way.

The company's services, grouped in the Platinet network of providers, have been extended to cover Challenger 601-size aircraft. The first customer in the United States recently signed on, Henningsen notes. BizJet International (a Lufthansa Technik company) of Tulsa, Okla., is the service provider in the United States, offering maintenance, repair, overhaul and cabin refurbishment for a wide range of business jets up to the BBJ and ACJ.

—John Morris

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