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How to Check Your E-mail In-Flight and Not Crash the Plane

Have you found yourself in a crunch to get that e-mail off, but because you're stuck on an airplane for the next eight hours you can't do a thing about it? Connexion by Boeing and Lufthansa Technik have the answer.

Running at about 64 kbps and for approximately $30 per flight, you can have internet access right in your seat. Another option being considered is the use of frequent-flyer miles as payment. For this service, you don't need any special software or hardware, only your basic internet browser on a laptop.

With 150 transponders around the world, constant high-speed internet connection will be available aboard Lufthansa aircraft beginning in March 2004 (the first to carry the system will be an A340.) Using your usual internet server you can gain access to the net at large, or by using a virtual private network (VPN) you can reach your company's intranet or network on a secure connection. In-seat Ethernet and RJ45 jacks (both of which are standard on any computer with a modem) will be present in all seats offering the service.

The system will allow you to re-ticket or re-book in flight, and there is potential for opening a new internet Duty-Free Shop from which you may order and have your goods waiting at your destination on arrival. A feature being considered is video conferencing, which will be readily accessible via a webcam hooked up to a laptop.

Connexion by Boeing has been evaluated on 155 Lufthansa flights between London and New York since January 15, with a 95% approval rating. These test flights have shown that on the average, 3%-5% of passengers used the service for about three hours each.

At that rate of usage, Connexion by Boeing and Lufthansa believe the service will pay for itself within two years. Growth predictions suggest that within two years of full service, 8% of passengers will be using Connexion by Boeing, and within three years that will rise to 20%.

By Evan Sweetman

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