The Web Is Working for Honeywell Engines
More than 2,000 users representing 880 owners and operators of
business and regional aircraft-and 173 service providers-are using
Honeywell's e-Engine website for aircraft and engine maintenance
operation and support activities, the engine maker said at EBACE.
Use of the e-Engine website is said to have nearly doubled to
more than 40,000 log-ons since September 2001.
e-Engine can integrate information from several aircraft data
systems, providing operators with information on ECTM (engine
condition trend monitoring) and jet-care analysis; technical publications
and engine/GSE software downloads; electronic logbooks compatible
with Aircraft Technical Publishers (ATP) maintenance director
software; and communications tools for operators and service centers.
Now Honeywell, in coordination with Casebank Technologies, is
adding a TFE731 engine trouble-shooting service called "Spotlight"
to the e-Engine site. Spotlight utilizes a combination of field
service reports, maintenance manuals, and troubleshooting experience,
the company says, "to lead users to the most relevant answers
based on a maintenance problem they may experience.
"Spotlight will help pilots and mechanics by identifying
previously experienced maintenance issues and how those problems
were solved," Honeywell says.
Honeywell field service engineers have been using Spotlight successfully
for more than a year, said e-Engine manager Rob Richardson. The
program is available to all Honeywell authorized service centers
and will be released to MSP operators next month. "Additional
troubleshooting tools for APUs, CFE738, and AS907 are currently
in development and will be available between July and 1Q2003,"
he said.
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