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The Web Is Working for Honeywell Engines

More than 2,000 users representing 880 owners and operators of business and regional aircraft-and 173 service providers-are using Honeywell's e-Engine website for aircraft and engine maintenance operation and support activities, the engine maker said at EBACE.

Use of the e-Engine website is said to have nearly doubled to more than 40,000 log-ons since September 2001.

e-Engine can integrate information from several aircraft data systems, providing operators with information on ECTM (engine condition trend monitoring) and jet-care analysis; technical publications and engine/GSE software downloads; electronic logbooks compatible with Aircraft Technical Publishers (ATP) maintenance director software; and communications tools for operators and service centers.

Now Honeywell, in coordination with Casebank Technologies, is adding a TFE731 engine trouble-shooting service called "Spotlight" to the e-Engine site. Spotlight utilizes a combination of field service reports, maintenance manuals, and troubleshooting experience, the company says, "to lead users to the most relevant answers based on a maintenance problem they may experience.

"Spotlight will help pilots and mechanics by identifying previously experienced maintenance issues and how those problems were solved," Honeywell says.

Honeywell field service engineers have been using Spotlight successfully for more than a year, said e-Engine manager Rob Richardson. The program is available to all Honeywell authorized service centers and will be released to MSP operators next month. "Additional troubleshooting tools for APUs, CFE738, and AS907 are currently in development and will be available between July and 1Q2003," he said.

 

 
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