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MRO AMERICAS

MRO AMERICAS 2012
April 3-5, 2012
Dallas Convention Center
Dallas, TX

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conference agenda

Last updated: January 30, 2012

Monday, April 2, 2012
9:00 a.m. - 5:00 p.m. MRO Americas Registration
9:00 a.m. Engine MRO Forum Registration & Networking Breakfast
(separate registration required)
10:00 a.m. Golf Tournament
(separate registration required)
10:00 a.m. -2:00 p.m. Engine MRO Forum Sessions
(must be registered for Engine MRO Forum to attend)
2:15 p.m. – 5:00p.m. Pratt & Whitney Facility Tour
(must be registered for Engine MRO Forum to attend)
DAY ONE – Tuesday, April 3, 2012
8:00 a.m. MRO Americas Registration Opens
8:00 a.m. - 12:15 p.m. Engine MRO Forum sessions
(separate registration required)

9:00 a.m.

Sponsored by Spirit AeroSytems

 

Seminar #1 – Composite Repairs: Preparing for the Demand
The use of composites in aircraft design is anticipated to save fuel through weight savings and to improve service life by eliminating fatigue and corrosion problems associated with metal airframe structures. This latter point creates the need to reevaluate existing repair and maintenance practices and to become more intimately familiar with composite repair procedures, composite/aluminum interface issues and life limit issues that composites/plastics present. As there are no agreed standards for these new materials, it also raises questions on regulations and training qualifications. Key focus areas:
  • OEM recommendations/requirements on composite repairs, and impact on existing MRO operations
  • What will be the flow to design, service and repair using composites?
  • What investments will need to be made in equipment, training and supply chain?
  • Future demands in MRO, and how to be prepared and ready
  • Dr. Roland Thévenin, Senior Expert Composite, Airbus
  • John M. Welch, Tech Fellow, Composite Structures, Propulsion Systems and Structures, Spirit Aerosystems
  • Michel Bruet, VP Aerostructures, Air France Industries
Sponsored by Cribmaster
Seminar #2 - Identifying and Implementing the Right Technologies for Your MRO Operations
Technology can be significantly leveraged to improve maintenance preparation and planning. However, if the technology isn’t adopted and integrated into the maintenance process effectively, then it becomes another piece of hardware and just another project to add to the already over-tasked workforce. Learn from successful case-studies from key industry leaders, and hear their deployment and training strategies Key seminar points:
  • Identifying key pain points in your maintenance operations
  • Discovering current technologies to ease these challenges
  • Learning how to optimize existing systems
  • Avoiding implementation pitfalls
  • Applications of mobile/wireless enablers, and other trending technologies
  • Robert Holmes, Marketing Director, Cribmaster
  • Craig E. Benson, Director, Procurement, NetJets Services
12:00 p.m. Seminars #1 and #2 conclude
1:00 p.m. Exhibition Hall opens
1:00 p.m. Conference Welcome Remarks
  • Ed Hazelwood, Editor-In-Chief Conferences, Aviation Week
1:15 p.m. Opening Address
  • Jon Oberdick, Chairman, Airlines for America Engineering, Maintenance, and Materiel Council (EMMC), and Managing Director, Technical Services, US Airways
1:30 p.m. Keynote Presentation
  • Introduction by: Tony Velocci, Editor-In-Chief, Aviation Week & Space Technology
2:00 p.m. Aviation Week’s MRO Global Awards Presentations
The Aviation Week MRO of the Year Awards honor the best MRO and aftermarket entities from around the world for pioneering achievements and value-adding accomplishments of the past 12 months. The awards are presented by Overhaul & Maintenance and recognize winners annually in four categories:
  • Outstanding airline maintenance group
  • Military center of excellence
  • Leading independent MRO organization
  • Innovative supplier/OEM services provider
  • Presented by: Tony Velocci, Editor-In-Chief, Aviation Week & Space Technology
  • Lee Ann Tegtmeier, Editor-In-Chief, Overhaul & Maintenance
2:15 p.m. 45th Annual Airlines for America Nuts & Bolts Awards
The Airlines for America Nuts and Bolts Awards recognize exceptional service and contribution in the engineering or maintenance fields of the commercial aviation industry. Each year since 1967, the Airlines for America Engineering, Maintenance and Materiel Council (EMMC) has bestowed the award on one individual for contributions as an airline employee and one individual from a different segment of the industry. The 2012 Nuts and Bolts Award winners will be presented by the EMMC Chairman.
2:30 p.m. Annual Industry Analysis and Forecast
This session will once again bring together leading aviation experts to analyze the status and trends of the MRO and aviation industries, including challenges and opportunities for the future.
  • Moderator: Ed Hazelwood, Editor-In-Chief Conferences, Aviation Week
  • Chris Doan, Chairman & CEO, TeamSAI Inc.
  • Chris Markou, Asst Dir. Engineering and Environment, IATA
  • Kevin Michaels, VP, ICF SH&E
3:45 p.m. Conference concludes for the day
4:30 p.m. Cocktail Hour in Exhibition Hall
5:30 p.m. Registration/ Exhibition Hall closes for the day
7:30 p.m. MRO Official Reception
(Separate registration required)
DAY TWO – Wednesday, April 4, 2012
7:00 a.m. Registration Opens
8:00 a.m. Welcome Remarks
  • Ed Hazelwood, Editor-In-Chief Conferences, Aviation Week
8:15 a.m. Opening Keynote Address
  • Gary Kelly, CEO, Southwest Airlines
8:45 a.m. Customers Speak Out
Back by popular demand, this session demands the question: what does the customer want? Nothing less than definitive answers will be candidly discussed by a panel of key airline experts--the primary buyers of OEM equipment and MRO services and products. Find out what their expectations of their partners and service providers are today, as well as in the near and long term. What relationships, products and services are essential, and which are less important, and why?
  • Moderator: Lee Ann Tegtmeier, Editor in Chief, Overhaul & Maintenance
  • George Silverman, VP Materiel, FedEx Express
9:45 a.m. Break
10:00 a.m. Concurrent Sessions A:
A-1. Continuous Process Improvements
Regardless of how complex MRO processes are, they are constantly driven to produce higher profit margins, gain a larger market share and maintain lower operational costs. Customer demands require operational efficiency, challenging operations to maximize on existing resources, while reducing turnaround time (TAT) and overhead costs. CPI (continuous process improvement tools), such as Lean and Six Sigma, are necessities to achieve all these goals and ultimately, business excellence.
  • Tim Canavan, SVP Maintenance, Aveos
  • Patrick Doyle, Senior Manager, Aircraft Maintenance, FedEx Express
  • Chris Schechter, VP Operational Excellence, StandardAero
A-2. Parts Management – Beyond Just Knowing Where Your Parts Are
Working in a global supply chain environment, parts management has become more complex and difficult. And it is critical more than ever to have the right materials and parts in the right place. What do you need to know and plan to streamline logistical procedures and eliminate unnecessary disruptions? Existing MROs are concentrating their inventories and operations, and new players are coming onto the scene. What are the trends towards increased consolidation and is pooling right for you?
  • Moderator: Jon Andresen, President, Technology Solutions
  • Beat Otzenberger, VP Single Component Services, SR Technics
  • Robert Anton, SVP Component Services, Air France Industries
  • Rick Stine, SVP Components, Standard Aero
A-3. MRO Interiors
Interiors modifications are the fastest-growing segment of the MRO market, and experts say this trend will continue, especially as airline customers of the 787 and A380 try to retrofit their entire fleets for uniform-looking cabins. How can MRO providers capitalize on the interest in cabin interiors, and what can suppliers expect in terms of demand over the near and far term? Find out the latest in interior products and modifications, from LED mood lighting to slim seats to larger windows.
  • Moderator: Jennifer Coutts Clay, Principal, J. Clay Consulting and author, Jetliner Cabins
  • Ron Eaton, VP Engineering Services, AAR Corp.
  • Valerie Manning, VP Upgrade Services, Airbus
  • Gregg Fesenmyer, Manager, Interiors Engineering, US Airways
A-4. Regulations Aren’t Just for the Airlines: How Rule Changes Affect MROs
Regulatory changes can have a huge impact on both airlines and their MRO providers alike. Meeting regulatory deadlines, demonstrating compliance, and working cooperatively within the airline industry are challenges facing everyone in commercial aviation. Find out what anticipated regulatory changes are going to affect your business in the domestic and international arena.
  • Moderator: Sarah MacLeod, Executive Director, Aeronautical Repair Station Association
  • Mark Rodu, Managing Director, Quality and Technical Programs, US Airways
  • Steve Douglas, Manager, Aircraft Maintenance Division (AFS-300), FAA
  • Jason Dickstein, President, Modification & Replacement Parts Association (MARPA)
10:30 a.m. Exhibition Hall Opens
11:00 a.m. Concurrent Sessions B:
B-1. Supply Chain Risks
An MRO supply chain’s elaborate system has the potential for huge amounts of waste and disruptions. Where are the pitfalls in your supply chain, and how do you find/identify them? Organizations must comprehensively analyze the risks and opportunities on vendor/supplier relationships, cost-cutting measures, inventory management, logistical operations and more. In this session, discover beyond the traditional supply chain health indicators and metrics, and learn how to eliminate unnecessary and costly delays.
  • Moderator: Tony Velocci, Editor-In-Chief, Aviation Week & Space Technology
  • Rick O’Donnell, VP Supply Chain, Hamilton Sundstrand
  • Bill Tiffany, Sr. Director, Supply Chain, Southwest Airlines
B-2. In or Out? Knowing When and What to Outsource
Airlines must take strategic considerations to determine which maintenance work should be outsourced and which should be in-house. There must be careful cost-analysis between the decision to either use an aftermarket provider or develop in-house capabilities. Hear benchmarking strategies on optimizing your outsourcing agreements and what you should take into consideration when making decisions on outsourcing.
  • Moderator: Jonathan Berger, VP, ICF SH&E
  • Chris Reamy, Director, Services Solutions & Strategy, Airbus Americas Customer Services
  • Bill Meehan, CEO, Pemco World Aviation Services
  • Rich Steer, VP Maintenance & Engineering, Jazz
B-3. IFE from an MRO Perspective
Competition continues to heat up as to who has the latest and greatest IFE gadgetry on board, and airline customers have certainly come to expect an increasingly sophisticated level of in-flight entertainment. From onboard WiFi to a dizzying array of entertainment options for video and music available for both seat-back, tablet and mobile devices, IFE is an increasingly important aircraft system. How are MRO providers handling the greater demand for IFE and balancing it with other MRO timetables and support, and how does it fit into their overall planning for supporting their clients’ MRO needs?
  • Moderator: Dave Ramage, VP Technical Operations, JetBlue Airways
  • Erik Miller, Manager, IFE Systems Engineering, American Airlines
  • Billy Rumzi, VP, Customer Operations, LiveTV
B-4. Tricks of the Trade: Maintenance Forecasting and Planning
Strategic, targeted forecasting and planning for operators and MRO providers is essential to remaining competitive and knowing when to spool capabilities or personnel up or down. Come find out about new approaches to maintenance scheduling, how to split checks to achieve less time in the hangar and less downtime for aircraft. What are the proactive measures, strategic scheduling and preparations to keep to minimizing downtime of the aircraft?
  • Aaron Ruhl, Director, Strategic Planning, US Airways
  • Roger Hutchinson, Manager, Base Maintenance Planning & Scheduling, FedEx Express
  • Matt Sparks, Director, Line Maintenance, Delta TechOps
12:00 p.m. Concurrent Sessions C:
C-1. Business Aviation MRO
Non-commercial business aviation aircraft represent a significant market for MRO operators and suppliers, yet many organizations tend to focus only on airline customers. With business flying slowly on the rebound, the potential for new business development in this sector abounds. Come find out how some MROs are successfully supporting business operators as well as generating new non-commercial customers, and what business operators are looking for in an MRO partner.
  • Moderator: Kevin Michaels, VP, ICF SH&E
  • Raffaele Virgilli, VP Customer Service, Pratt & Whitney Canada
  • Scott Gunnofson, VP & GM, Service Solutions, Rockwell Collins
  • Marc McGowan, VP of Business Development & Strategy, StandardAero Business Aviation
C-2. The Training and Future of the MRO Workforce – Problematic or Not?
Every year, MRO sessions predict dire problems because of a looming shortage of adequately trained MRO technicians and a repair workforce. Exactly when is this going to be an issue, and what are MROs and airlines doing to prevent such a situation? Are workforce concerns really valid, and if so, what should the industry be doing now to avoid this possible catastrophe? What do the regulators, as well as the training/education side of the industry, think needs to be done to address the aging of the MRO workforce and the need for new professionals to enter the industry? Where is the talent gap the greatest?
  • Moderator: Mike Arata, Managing Director, Project Engineering, United Airlines
  • Mark Swearingin, VP Technical Operations, Atlas Air
  • Frank Johnson, Manager of Maintenance Training, Airbus Miami Training Center
  • Timothy Skelly, VP, Corporate Human Resources, AAR Corp.
C-3. Managing Waste and Hazardous Materials Disposal: The Latest Information on Requirements and Methods
A lot has changed since fluids and materials from MRO operations were dumped in old cans and hauled away or poured down drains. What are the latest requirements for disposing of MRO waste and toxic chemicals and other materials generated by MRO activities? How can excess waste be curtailed, and what new technologies are helping operators to dispose of their wastes safely and according to regulations, and how has this changed over the years? This session will cover current requirements regarding disposal of MRO-generated waste materials, and MRO operators will share their the best methods and practices for waste disposal.
  • Moderator: Mike Mecham, Northern CA Bureau Chief, Aviation Week & Space Technology
  • Brian Skrobarcek, Environmental Affairs, Corporate Director, StandardAero
  • Thelma Latimer-Davis, Specialist Engineer, American Airlines Maintenance & Engineering
C-4. The Changing Face of Engine MRO
The engine OEM market is undergoing significant competitive changes which will impact engine MRO. For instance, what will be the MRO impact of CFM International's Leap-X and Pratt & Whitney’s geared turbofan engines and their introduction of new materials and technologies? What does this mean for MRO suppliers and operators? Partnerships and alignments among OEMs are also changing. Come hear what the experts think about this changing landscape and how it will effect OEMs, MROs, and airlines themselves in this largest MRO segment.
  • Moderator: Dave Marcontell, President and COO, TeamSAI
  • Joe Maloy, Director, Propulsion Engineering and Aircraft Acquisitions, US Airways
  • Tom Levin, GM Material Services, GE Aviation
  • Christoph Heck, VP Sales The Americas, MTU Maintenance
1:00 p.m. Lunch in Exhibition Hall

2:00 p.m.

Sponsored by ILFC and GECAS

 

 

Interactive Discussion
Moving to a Paperless Environment for Efficient Lease Return Documentation

With leased aircraft expected to make up over half the global fleet within the next several years and with several hundred aircraft transferring from one airline to another each year, proper maintenance and supporting documentation that meets lease contract guidelines will continue to be a major concern. Retention and transition of historical maintenance documents in paper format continues to be a barrier to efficiency for both lessors and airlines. Paperless electronic records offer great potential to improve record keeping and accountability, in addition to environmental benefits and excellent cost-out opportunities. But how quickly can we streamline the transition process and ultimately save the industry millions of dollars? Cooperation among the lessee, lessor, suppliers and MROs is the key. Although there are solutions available in the industry, what efforts have been made to implement/execute and be beneficial to all parties? This interactive discussion will bring all the key players together to explore and identify solutions for paperless documentation for enormous cost savings and efficiencies that are available when executing lease returns and transfers.
  • Rich Poutier, SVP Technical Services, International Lease Finance Corporation (ILFC)
  • Anton Tams, SVP & Manager Technical Planning & Process Control, GE Capital Aviation Services Ltd. (GECAS)
  • Toby Page, Supervisor, Maintenance Contracts, Southwest Airlines
  • Steve Douglas, Manager, Aircraft Maintenance Division (AFS-300), FAA
4:00 p.m. Conference adjourns for the day
4:30 p.m. Cocktail Reception on Exhibition Floor
5:30 p.m. Registration/Exhibition Hall closes
DAY THREE – Thursday, April 5, 2012
7:30 a.m. Registration opens
8:00 a.m. Open/Welcome Remarks
  • Ed Hazelwood, Editor-In-Chief Conferences, Aviation Week
8:10 a.m. Keynote Address
  • Robert Isom, EVP & COO, US Airways
8:45 a.m. “What’s Hot” Special Report: MRO Industry Leaders Discuss the Top Current Issues
  • Moderator: Frank Jackman, Deputy Managing Director, Commercial/MRO, Aviation Week
  • Tom Anderson, SVP Services & Customer Support, Airbus S.A.S.
  • Ang Chye Kiat, EVP Aircraft Maintenance & Modification, ST Aerospace
  • Brian Hirshman, SVP Technical Operations, Southwest Airlines
9:00–10:00a.m. *Student Concurrent: Student Orientation / Educational (MRO 101)
Afterwards students attend concurrent sessions and/or exhibit hall
9:30 a.m. Exhibition Hall Opens
9:45 a.m. Break
10:00 a.m. Concurrent Sessions D:
D-1. Innovation Drives Change: 787 Dreamliner and the 747-8
The 787 Dreamliner and the 747-8 have taken to the skies bringing new technologies and new maintenance processes to the industry. Come learn more about the 787 and the 747-8s entry into service, how technology is changing how airplanes are supported and how the designer and manufacturer is working with customers to support these new airplanes. Hear from launch airlines and system suppliers about the MRO side of new aircraft introduction.
  • Richard Anderson, VP, Customer Support, Americas and Leasing, The Boeing Company
D-2. Safety Management Systems and MRO
SMS requirements are reaching deeper and deeper into the aviation industry and affect both certificated and non-certificated organizations. FAA and international regulations differ in timelines and requirements, as do SMS mandates for airlines, MRO operators, suppliers, and parts organizations. What’s the latest regarding SMS for the MRO industry and what does your company need to do to be compliant, and by when?
  • Moderator: Colleen Boesch, Director, Continuous Analysis & Surveillance System (CASS), US Airways
  • Randy Chauvin, GM Quality, Delta TechOps
  • Callie Choat, Director, Safety Assurance & Environmental Programs, US Airways
  • Tom Howell, VP Quality and Safety, AAR Corp.
11:00 a.m. Closing Keynote Session
Global Markets, Financial Instability, and MRO

How is the global financial situation, and the volatility in financial markets, affecting the MRO industry? How can MROs stay competitive when it’s difficult to plan even a few years out? Smart financial planning and a constant focus on the economics of MRO will be a necessity for MRO operators and suppliers to adapt and survive—regardless of the quality of their service or product. Come hear financial and MRO experts give their insights and advice on how to weather global financial instability and what all players in the MRO space need to do to adapt to the challenges of recession, growth and worldwide market changes.
  • Moderator: Chris Doan, Chairman & CEO, TeamSAI Inc.
  • James Stewart, Group CEO, Mubadala Aerospace MRO network
  • Tim Romenesko, President & CEO, AAR Corp.
  • Jim Keenan, SVP Technical Operations, United Airlines
12:00 p.m. 2012 MRO Americas conference concludes
Lunch in the Exhibition Hall
3:00 p.m. Registration/Exhibition Hall Closes

 

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