The second wave of technicians, 45 of whom were mostly recruited from local technical schools and universities, started training between September and November. Eight of this group of 45 also will fly to Zurich for for “on-the-job training for specific part numbers,” says Freimann. They might have less experience, “but we’ll show them that they can move up,” says Joel Lin, head of maintenance operations at SR Technics Malayisa.
SR Technics expects to receive Swiss Federal Office of Civil Aviation/EASA audit approval any day, with the first components to undergo repair being hydraulic pumps, ballscrew actuators, power drive units and audio control panels. By the end of this year, SR Technics Malaysia expects to have 1,200 product capabilities. The MRO’s Swiss operation covers 3,500.
“We’ll concentrate here on mature products we currently do in Zurich,” as well as labor-intensive ones, says Andy Renggli, senior product manager for component maintenance at SR Technics Malaysia.
While having a local presence should speed turnaround times, it is important that SR Technics Malaysia “brings Swiss quality and the same standards here from the beginning, including workmanship. Customers shouldn’t see a difference” between components repaired in Zurich or Kuala Lumpur, says Freimann.
“We’re like a start-up within an established company,” he says. “Without the group, we wouldn’t have chosen SAP, but we must comply with group standards.”
But “we’re like the fertilizer that can grow a bigger tree,” says Krishnan. “This could become an SR Technics hub!”