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Future of Clear Still Up in the Air

 

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The Clear registered traveler card  Photo courtesy of Josh Hallett via Flickr

 

Today's Aviation Daily includes my story (subscribers only) updating the latest on the fallout after the demise last Monday of the Clear registered traveler program.

Executives at Clear parent company Verified Identity Pass are working with its secured creditor to assess and evaluate other companies who may be interested in taking over clients abandoned after its June 23 shutdown. 

The information that customers provided to Clear may not be used for any purpose other than a Registered Traveler program operated by a Transportation Security Administration-authorized service provider, Jason Slibeck, chief technology officer for Verified Identity Pass (VIP) told The DAILY.

I made calls to the remaining RT vendors -- Flo Card and Vigilant -- for comment. Vigilant has not returned calls or emails.  but FLO CEO Glenn Argenbright said he was surprised as everyone else when Clear shut down. 

"Since the news broke, I have been working with others stakeholders in the industry, in government and in the capital markets to figure out how best to get this program back to restore service to its customers," said Argenbright.  "Flo has raised additional capital and will definitely be looking to restore service to the program’s many customers.  They are the priority right now – regardless who they may have signed with." 

As for Clear’s base of 250,000 subscribers, Flo is definitely interested in them, said Argenbright.   "But I’ve not been approached by anyone from Verified Identity Pass," he said.  "I will acknowledge that we have received more than 1,000 inquiries from Clear customers and we are doing what we can to reconfigure our systems to address these new challenges."

The Transportation Security Administration (TSA) finally weighed in on the issue today via its Evolution of Security blog.  "Clear was not a TSA program, but many are looking to TSA for answers. Here are some of the questions that keep popping up," wrote blogger Bob.  In a nutshell, Clear cards will no longer be accepted as an ID and any questions about customer data should be referred to Clear.  That might be a bit difficult, since Clear's call center and customer support email service are no longer available.

Meanwhile, a man has filed a ckass-action lawsuit in the New York State Supreme Court last week demanding the return of its $200 membership fee and his fingerprints and iris scan, reports Wired.  And Pennsylvania law firm Chimicles & Tikellis is preparing to file its own lawsuit, reports the Orlando Sentinel.

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