Audit Reveals F-35 Quality-Management Deficiencies

By Amy Butler
Source: Aviation Week & Space Technology
October 07, 2013

A consumer buying a car views the quality of the product simply: Does it work as promised and will it last? But the Pentagon inspector general's (IG) recent review of the Defense Department's most costly procurement program reveals that the military's definition of “quality” in its weapon systems is far more nuanced and tricky to manage.

The audit cites 363 quality-control issues with hardware on the F-35 fighter program, raising questions about what the Defense Department is getting for its $124 million per jet five years into production, and why delivering a completely defect-free product is more difficult than it seems.

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